Absa Corporate Card Contact Details
Overview
The Absa Bank offers corporate- and business-card services under its “Corporate and Business Cards” programme. If you need support — for inquiries, applications, fraud reports or lost/stolen cards — there are specific contact channels dedicated to corporate and business cards. Below is a compiled guide to the verified contact details, how to use them, and when.
Contact Details
📞 Phone Numbers
- For general Corporate & Business Card enquiries (applications, service questions): 0800 425 703 (Absa)
- For Business & Purchase Card queries: 0861 442 272 (Absa)
- For lost or stolen cards (24/7): 0800 111 155 (Absa)
📧 Email Addresses
- General Corporate / Business Card queries: corporate@card.absa.co.za (Absa)
- For processing new Business Card applications: businessapps@card.absa.co.za (Absa)
- For fraud-related concerns with corporate/business cards: fraud@absa.co.za (Absa)
- For disputes or chargebacks on Corporate cards: corporatedisputes@absa.co.za (Absa)
🏢 Physical / Postal Address
Absa’s head office address (useful for registered business correspondence):
Absa Towers West, 15 Troye Street, Johannesburg, Gauteng 2000, South Africa. (Absa)
🌐 Website
Official information on the Corporate and Business Cards offering is available on Absa’s website under Business Banking → Corporate and Business Cards: https://www.absa.co.za/business/bank-my-business/corporate-and-business-cards/ (Absa)
How to Use These Contact Details
- General Enquiries / New Applications: Phone 0800 425 703 or email corporate@card.absa.co.za. Be ready with your company registration number, contact person and business details.
- Business & Purchase Cards: Use 0861 442 272 for queries specific to purchase cards, or if you’re converting/adding cards for procurement.
- Application Documents: If submitting application forms or paperwork, send to businessapps@card.absa.co.za.
- Fraud, Lost or Stolen Cards: Immediately call 0800 111 155 (24/7 line) or email fraud@absa.co.za if you suspect unauthorised use.
- Disputes / Chargebacks / Transaction Queries: Use corporatedisputes@absa.co.za to report unusual transactions or raise disputes.
When to Use Which Department
| Need / Issue | Contact Channel |
|---|---|
| Apply for new corporate/business card | 0800 425 703 or corporate@card.absa.co.za |
| Add purchase cards or manage card fleet | 0861 442 272 (purchase-card queries) |
| Submit application forms / business docs | businessapps@card.absa.co.za |
| Report lost/stolen card / block card | 0800 111 155 (immediate) |
| Report fraud or suspicious activity | fraud@absa.co.za or 0800 111 155 |
| Dispute a charge / request chargeback | corporatedisputes@absa.co.za |
| General account or card support | 0800 425 703 or corporate@card.absa.co.za |
What to Prepare Before Contacting
- Company name, registration number and contact details (for applications).
- Card number (or last 4 digits) if reporting lost/stolen card or dispute.
- Description of issue (fraud, discrepancy, transaction dispute).
- For disputes: transaction date, amount, merchant name, reason for dispute.
- For new applications: relevant business documents (proof of registration, company ID, etc.).
Escalation Options
If you are not satisfied with Absa’s response (e.g., on disputes, fraud resolution or card-related complaints), you may consider escalating via their general complaint resolution line: 0800 41 41 41. (Absa)
You may also escalate through the official banking ombudsman or any relevant financial services complaint mechanism, depending on your rights under South Africa’s banking and credit laws.
Conclusion
Having the correct contact channels for the Absa Corporate Card helps ensure that corporate clients can manage applications, resolve disputes, or report security issues swiftly and effectively. Save the relevant numbers and emails — especially the 24/7 lost/stolen-card line — in a secure place so you’re prepared when it matters.
Remember: for applications and normal enquiries, use 0800 425 703 or corporate@card.absa.co.za. For urgent card-related incidents (fraud, loss, theft), call 0800 111 155 immediately.
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