Auto & General Contact Details

Auto & General Contact Details

This section contains the Auto & General contact details to help you find the relevant information.

Australia:
Registered Office: Level 13 Toowong Tower, 9 Sherwood Road, Toowong QLD 4066, AUSTRALIA
Phone: 1300 858 747[1]
Postal Address: PO Box 342, Toowong QLD 4066, AUSTRALIA
For specific supplier or partnership enquiries, contact:

  • Motor: [email protected]
  • Home: [email protected]

Assessment Centres:

  • Brisbane, Melbourne, Sydney, Eagle Farm (non drive), Enoggera, Underwood Phone: 1800 467 999
  • Altona (non drive), Mulgrave, Sunshine Phone: 1800 467 999
  • Alexandria, Lidcombe, Moorebank (non drive) Phone: 1800 467 999

For complaints: SMS to 0423 677 767 or contact Customer Service at 1300 858 747 or Claims at 1300 885 996[4]. Teletypewriter (TTY): 133 677, then dial 1300 858 747.

South Africa:
Address: Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191
PO Box: PO Box 11250, Johannesburg, 2000[3]

  • Emergency Assistance (24/7): 0860 10 42 10
  • International Assistance: +27(11) 694 6694
  • Complaints Assistance: 0860 07 23 27, email: disputeresolution@autogen.co.za
  • Fraud Voicemail: 0861 115 653

Sales hours: Mon–Thu 08h00–20h00, Fri 08h00–18h00, Sat 08h00–13h00, Sun Closed, Public Holidays 08h00–13h00.
Support hours: Mon–Fri 08h00–17h00, Sat 08h00–13h00, Sun & Public Holidays Closed.

References

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