Government · Contact details
SAPS Contact Details
The South African Police Service (SAPS) number for a police emergency, or to report a crime, is 10111. Crime Stop, the anonymous tip-off line, is 08600 10111. The SAPS Service Complaints Centre is 0800 333 177. SAPS Head Office is on 012 393 1000. We read this on saps.gov.za on 24 September 2026.
SAPS states plainly that you cannot report a crime on the SAPS website, and that its Talk To Us page is not for emergencies. Use 10111 or go to a station.
SAPS national contact details
| Emergency, report a crime | 10111 |
|---|---|
| Crime Stop anonymous tip-off | 08600 10111 |
| Service Complaints Centre | 0800 333 177 |
| Service Complaints fax | 012 393 5452 |
| Head Office | 012 393 1000 |
| Head Office address | Telkom Towers, 152 Johannes Ramokhoase Street, Pretoria |
| Postal | Private Bag X94, Pretoria, 0001 |
| Service complaints email | ComplaintsNodalPoint@saps.gov.za |
| Anonymous tip-off by USSD (free) | *134*10111# |
| Tip-off app | MySAPS (App Store and Google Play) |
How to contact the police anonymously
SAPS gives three anonymous routes. Crime Stop on 08600 10111 runs all day, every day, and does not use number identification, so you stay anonymous unless you introduce yourself. You can also dial *134*10111#, a reverse-billed USSD tip-off line you do not pay for: anonymous users see the reference number on screen, and others get it by SMS. The MySAPS app lets you choose “Anonymous” or “Communicate”, attach photos, video or voice clips, and find your nearest station, but it needs data to send a tip-off.
SAPS does not take crime reports by email or online, and it publishes no SMS line for reporting crime. Call 10111 or go to a police station. Calls to 10111 are free from a landline, but cellphone networks charge for them. There are no provincial toll-free police numbers, including for the Western Cape: the national numbers are 10111 and 08600 10111, a share-call number.
SAPS publishes every station’s number
This is the part most people never find, and it saves guessing.
SAPS maintains a contacts directory covering more than 1 100 police stations, each with a direct telephone number and an email address. It is organised by province, and every provincial page also gives the Provincial Commissioner’s office number and address.
The stations are spread unevenly. The Eastern Cape has the most listed at 198, then KwaZulu-Natal on 183, the Western Cape 152 and Gauteng 144. The Free State has 112, Limpopo 105, the Northern Cape 93, Mpumalanga 90 and North West 85.
A station’s direct number is worth having for anything that is not an emergency: following up a case number, asking about an affidavit or certified copy, or checking whether the station handles a particular matter. Keep 10111 for emergencies.
Frequently searched police stations
These are the numbers as SAPS publishes them in its own directory.
| Station | Province | Telephone |
|---|---|---|
| Elsies River | Western Cape | 021 928 1402 or 021 928 1400 |
| Caledon | Western Cape | 028 214 3900 or 028 214 3906 |
| Cape Town Central | Western Cape | 021 467 8078 |
| Hillbrow | Gauteng | 011 488 6734 |
| Lenasia | Gauteng | 010 499 4853 or 010 499 4854 |
| Moffatview | Gauteng | 010 495 4659 |
| Empangeni | KwaZulu-Natal | 035 901 5800 or 035 901 5835 |
| Zamdela | Free State | 051 974 6002 |
| Kuruman | Northern Cape | 053 712 9800 |
| De Aar | Northern Cape | 053 632 9500 |
| Hazyview | Mpumalanga | 013 737 8284 |
Station email addresses follow no single pattern. Some are the station name, such as Lenasia@saps.gov.za and hillbrow@saps.gov.za. Others are not, including ELSIESRIVIERSAPS@saps.gov.za, Kurusaps@saps.gov.za, CT-CENTRAL-SAPS@saps.gov.za and fs.zamdela.sc@saps.gov.za. Guessing an address from the station name will usually fail.
Johannesburg, Durban, Silverton and Mahikeng SAPS contact details
| Station or office | Telephone | Email or address |
|---|---|---|
| Johannesburg Central SAPS | 011 497 7010 | johannesburgcentral@saps.gov.za |
| Gauteng Provincial Commissioner’s office | 011 274 7875 | 16 Empire Road, Parktown |
| Silverton SAPS (Pretoria) | 012 845 4000 | Silverton@saps.gov.za |
| Durban Central SAPS | 031 325 4225 or 031 325 4690 | durbancentral.saps@saps.gov.za |
| KwaZulu-Natal Provincial Commissioner’s office (Durban) | 031 325 4825 | 15 Braam Fisher Ave, Durban |
| Mahikeng (Mafikeng) SAPS | 018 397 5057 | mahikeng.sc@saps.gov.za |
| Mmabatho SAPS | 018 387 7505 | mmabatho.sc@saps.gov.za |
There is no station called Rayton in the SAPS Gauteng station list. The nearby listed station is Cullinan, on 012 497 1384. If a SAPS province page shows the wrong province’s list, reload it: the directory sometimes returns a different province.
Two things the directory does not give you
Amanzimtoti does not appear in the SAPS station directory. We checked the full national list and there is no entry under that name. If you need police in Amanzimtoti, call 10111, which will route you, or ask the KwaZulu-Natal provincial office which station covers that area.
Some stations are listed with an individual officer’s mailbox rather than a station address. De Aar is one of them. We have given the station telephone number above and left that mailbox out, because a personal work address stops working the moment that officer moves on. Phone the station instead.
The Hawks
The Hawks are the Directorate for Priority Crime Investigation, the DPCI, an independent directorate within SAPS that handles serious organised crime, serious commercial crime and serious corruption.
| DPCI Head Office | 012 846 4590 |
|---|---|
| Section 34 Central Reporting Office (08:00 to 16:00) | 012 846 4222 or 071 481 3414 |
| Corruption reports email | Corruption.ReportsHO@saps.gov.za |
| Section 34 reports and complaints against DPCI members | sec34.precca@saps.gov.za |
| Walk-in address | Promat Building, Office A10, No. 1 Cresswell Road, Silverton, Pretoria, 0186 |
| Media enquiries | dpcimedia@saps.gov.za |
| Gauteng provincial head’s office | 011 776 5372 |
The Hawks are not the line for an ordinary crime in progress. That is still 10111. Section 34 of the relevant legislation places a duty on certain people to report certain offences, and failure to report is itself an offence, which is why the DPCI publishes a direct corruption reporting line.
DPCI meaning and the Hawks head office at 1 Cresswell Road, Silverton
DPCI means the Directorate for Priority Crime Investigation, better known as the Hawks (sometimes searched as “hauks” or “howks”, or written DCPI). The Hawks head office is in the Promat Building, 1 Cresswell Road, Silverton, Pretoria, 0186, telephone 012 846 4590. The Section 34 Central Reporting Office walk-in is in Office A10 of the same building, open 08:00 to 16:00.
012 846 4222 and 071 481 3414 are the Section 34 Central Reporting Office lines, not a general switchboard. The DPCI publishes no toll-free anti-corruption number, and lists no separate public Hawks walk-in office in Johannesburg. The DPCI says a phone call should be the last resort for Section 34 reports: report by email or in person, with your identification, contact details, position of authority, the allegations and details of the people involved. A police officer at any station can also take a statement, register a case and refer you to the DPCI.
Complaining about police service
The SAPS Service Complaints Centre takes complaints about SAPS service delivery on 0800 333 177, a toll-free number, or by fax on 012 393 5452.
Have the station name, the date and time, and any case number ready before you call. A complaint about how a matter was handled at a specific station is easier to act on with those details than without them.
You can also email the Service Complaints Centre at ComplaintsNodalPoint@saps.gov.za.
SAPS cyber crime unit, HR and Crime Intelligence
SAPS publishes no public phone number, email or address for its cyber crime unit. SAPS tells victims of cybercrime, such as illegal content, computer crime, identity theft and commercial scams, to report at their local police station or on 10111. SAPS also publishes Standard Operating Procedures in terms of Section 26 of the Cybercrimes Act, No 19 of 2020, covering investigation, search, access and seizure of articles.
SAPS publishes no public HR, human resources or Employee Health and Wellness (employee assistance) number or email address. The public route is Head Office on 012 393 1000. For joining SAPS, see SAPS recruitment contact details.
There is no public Crime Intelligence contact. Give information about criminals to Crime Stop on 08600 10111, through the MySAPS app or on *134*10111#.
Frequently asked questions
What number should you call for SAPS?
Call 10111 for an emergency or to report a crime. For anonymous tip-offs, call Crime Stop on 08600 10111.
What is the Hawks contact number?
The DPCI (Hawks) head office is on 012 846 4590. The Section 34 Central Reporting Office is on 012 846 4222 or 071 481 3414, 08:00 to 16:00.
Where is 1 Cresswell Road, Silverton?
It is the Promat Building in Silverton, Pretoria, the DPCI (Hawks) head office.
Can I report a crime to SAPS online or by email?
No. SAPS says you cannot report a crime on its website. Call 10111 or go to a station, or send a tip-off on MySAPS or *134*10111#.
What is the SAPS cyber crime unit contact number?
SAPS publishes none. Report cybercrime at your local police station or on 10111.
Sources
- SAPS contacts directory at saps.gov.za, provincial and national station listings, for every station telephone number, email address and province count given above (read 24 September 2026)
- SAPS Talk To Us page, for the Service Complaints Centre number and fax, the Crime Stop number, and the statement that a crime cannot be reported on the website (read 24 September 2026)
- SAPS Crime Stop page and site footer, for the tip-off number, Head Office telephone number and Head Office physical and postal addresses (read 24 September 2026)
- SAPS Directorate for Priority Crime Investigation pages, for the corruption reporting numbers and corruption reports mailbox (read 24 September 2026)
- SAPS DPCI home, contact us and where-to-report pages, saps.gov.za/dpci, for the head office number, Section 34 office, walk-in address and reporting guidance (read 26 September 2026)
- SAPS FAQs on MySAPS and USSD tip-offs, saps.gov.za/faqdetail.php?fid=68 and fid=69 (read 26 September 2026)
- SAPS Crime Stop questions and about pages, saps.gov.za/crimestop (read 26 September 2026)
- SAPS provincial station listings for Gauteng, KwaZulu-Natal and North West, saps.gov.za/contacts (read 26 September 2026)
- SAPS cybercrime prevention tips and Cybercrimes Act SOP, saps.gov.za (read 26 September 2026)