Contact Details

Ethekwini

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Contact Details

ethekwini contact details

This section provides the ethekwini contact details for residents, businesses, and visitors seeking assistance or municipal services.

Head Office: 3 Prior Road, Durban, 4001. Business hours: Monday–Friday, 07:15–15:30; Saturday, 07:30–11:30. General phone: 031 311 1111[2].

Postal Address: PO Box 1014 or PO Box 1038, Durban, 4000[3][5].

Email: info@durban.gov.za[5]

Website: www.durban.gov.za[5]

Customer Care/Fault Reporting:

  • 24-hour Faults Line (SMS): 43554
  • 24-hour Toll-Free (landline): 080 13 13 013
  • WhatsApp Water Reports: 073 148 3477
  • Email: Eservices@durban.gov.za

City Integrity and Investigations:

  • Report fraud & corruption hotline: 0800 20 20 20

Walk-In Centres:

  • 3 Prior Road, Durban
  • 151 Wicks Street, Verulam
  • 60 Kings Road, Pinetown
  • 58 Anderson Road, Hammarsdale
  • 729 Mayors Mews, Kingsburgh
  • 50 Mangosuthu Highway, Umlazi
  • Lot 10994 Street 10451, Illovu
  • 22 Delamore Road, Hillcrest

City Hall: 263 Dr Pixley Ka Seme (West) Street, Durban[3][5].

Additional numbers: Head Office Fax: 031 311 8699[2]; Alternative Fax: 031 311 2170[5].

Regional Office: 166 KE Masinga (Old Fort) Road, Durban. Phone: 031 311 7168 or 031 311 7069/7070[4].

Sizakala Walk-In Centres: Various locations, including Chatsworth, Clermont, and Umgababa. Contact: 031 322 8572 or 031 311 2561/2[1].

References

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