Who is the head of legal Capitec?
Marthinus Janse Van Rensburg
Marthinus Janse Van Rensburg, Head: Legal Risk Management, Capitec Bank.
Where do I lodge a complaint against Capitec Bank?
You can also escalate your complaint to the CEO escalation desk on 084 174 4211. If you are unhappy with the outcome of your complaint or your complaint remains unresolved, you may address the complaint to ICASA on Consumer@icasa.org.za or call 011 566 3000. Need help or support?
How do I file a dispute with Capitec?
Dispute it the easy way without going to your branch. Simply sign in to our app, choose the debit order and dispute it. If playback doesn’t begin shortly, try restarting your device.
How do I contact Capitec Bank collections department?
Whatsapp us on 072 822 1582. SMS your 13-digit ID number to 30679 and follow the prompts. Call us on 0860 66 77 18 for one of our agents to assist you. Email CentralisedCollections@capitecbank.co.za with your loan account number in the subject line.
capitec legal department
