What does DStv insurance cover?
DStv Device Insurance covers your decoder for wear and tear, technical, mechanical or electrical malfunctions. It also covers total loss of your decoder due to fire, lightning, flood, explosions, theft and attempted theft.
What is the waiting period for DStv insurance?
Waiting Period A period of three months from the Commencement Date during which You will not be entitled to claim for damages caused by a mechanical or electrical malfunction. Warranty A 12-month (from date of sale) warranty on the DStv Device design, materials and workmanship from the manufacturer and MultiChoice.
How can I cancel DStv insurance?
1 sending us a cancellation request e-mail at dcc@multichoice.co.za; or 10.3. 2 contacting us at (011) 369 4000. 10.4 If you ask us to cancel your policy immediately we will credit your MultiChoice account with the pro-rata premium for the period cancellation date to the end of your current month.
How do I claim my DStv funeral policy?
If you or an insured family member passes on, you will make an insurance claim on the DSTV funeral policy by contacting NMS and providing them with the required supporting documentation and a completed claims form. They will then make the payment to the nominated beneficiary of the cover amount.
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